Wyvern, the practice of CoagSac under COAGSAC, LLC
Effective date: 1 January 2026. These terms govern the use of the site and the services of COAGSAC, LLC of 2312 S Browning Dr, Saratoga Springs - 84045-5445, United States (US), which trades publicly under the name Wyvern and is developed and maintained by CoagSac. Read these terms before you use the dial or engage a service. By using the site or by placing an order you agree to be bound by the terms written here, together with the privacy policy that sits beside this page.
Short reading for a calm mind: the site is offered as a plain instrument for those who wish to learn about our work, every true engagement is sealed with a written order that names the work and the price, and nothing on the dial is a promise of a result that the written order does not hold.
When you arrive at the Wyvern dial, whether you come to read, to write, or to place an order, you accept these terms as the standing rule of the house. Continuing to use the site after a revision of the terms has been posted means that you accept the terms in the form that they then wear. If you cannot agree to the terms, we ask you courteously to leave the dial and not to use the services, because a house that cannot agree on its standing rule should not begin a piece of work together.
These terms do not reach into the privacy of your information, which is governed by our separate privacy policy and its own page. Where a written order for a service contradicts a sentence of the site rules, the written order governs the matter it names, because the order is the particular contract made between us and you.
The organisation behind this site is COAGSAC, LLC, a limited liability company of the United States of America with its principal place of business at 2312 S Browning Dr, Saratoga Springs - 84045-5445, United States (US). The development and maintenance of the site and of the services that we describe are led by CoagSac, and the bulk of our work is performed for operators of the Company across the United States.
When we speak in these terms of ourselves, our Company, the firm, or the house, we mean COAGSAC, LLC and its authorised keepers, including CoagSac when that developer acts inside the authority of the Company. The contact plate of the house appears at the foot of this document, and all formal notices under these terms are given to that plate.
Some words in these terms carry a fixed meaning, and we set them out here so that no reader trips on a word that seemed common but carried a private sense. The site means the pages of this domain and their content as served to a browser. The dial is our affectionate name for the whole instrument and means the same thing as the site. We, us and our mean the Company. You and your mean the person or the organisation that reads, writes to, or orders from us, and the word includes everyone that the person or organisation answers for. A service means any of the six planets of work that we describe in the service catalogue. An engagement means a piece of paid work that we undertake for you. A written order means the signed document by which an engagement is sealed, whether it is called a proposal, a statement of work, an order form, or an engagement letter.
Where a term of common sense is needed and these definitions fall silent, the ordinary meaning of the word in commercial English is used, and no single definition on this page is meant to stand against the plain intention of the surrounding sentence.
We invite you to read the dial freely, to send us a note through the instrument log, and to share the pages with a colleague who may need an honest hand. In return we ask only that you use the site lawfully and without harming the instrument. You may not try to break into parts of the site that are not open to you, may not flood the dial with requests in order to bring it down, and may not harvest the content of the site to resell it or to build a rival service without our leave.
You may not place upon the site, whether in the instrument log or in any other field, material that is unlawful, that steals another person work, or that carries a file intended to damage the machinery of the house or of any other keeper. The words that you write in the instrument log are yours, and we hold them only under the rules of the privacy policy that sits beside this page.
Nothing on the site, in the service pages, or in an exchange of messages is itself a binding contract for work. An engagement begins only when a written order has been signed by both sides, or when we and you have agreed to a written order in a form that the law recognises as a valid acceptance. In plain speech, a signature on paper or a confirmed agreement in writing seals the engagement; a cheerful email that admires the dial seals nothing.
Every written order names the work to be done, the outcome that the work will be measured against, the people who will do the work, the fee, the timing, and the way in which either side may end the engagement early. If a written order is silent on a matter, the standing rule of these site terms answers the question, so that no silence ever leaves a duty unowned.
When you ask whether we can help, a keeper may respond with a proposal or an estimate. A proposal describes what the work would look like, the plan by which it would be carried, and the fee at which it would be done, and it is an invitation to a written order rather than the order itself. An estimate is our honest guess at the fee of a piece of work whose full shape is not yet known, and it is more flexible than a fixed price because the work itself is not yet fixed.
Unless a proposal says that its price is fixed and that the written order will seal it, the keeper who makes the proposal is not bound by that figure for ever. Where the shape, the timing, or the ground of an engagement changes after a proposal is given, we may revise the figure and will always do so in writing before the work that the revision touches is begun. A figure that appears nowhere in writing is a figure that no one is bound by, whichever side of the table remembers it.
The fee for every engagement is the fee named in the written order, stated in the currency of the United States dollar unless the order names another. Payment is due on the dates that the written order sets, and where the order is silent the fee is due on the first day of work, before the heavy turning begins. Where a written order splits the fee into instalments, each instalment is earned when the milestone that it pays for has been reached and reported, unless the order says otherwise.
If payment falls behind the dates that the order sets, we may pause our own work until the books are level, resume only when the arrears are cleared, and add the reasonable cost of collection to the amount that remains owing. We neither start the deepest work of an engagement without the agreed down payment nor hold your records hostage for a fee that is in honest dispute. Where a dispute over payment truly exists, we will carry the matter in a civil way and will not punish the working relationship while the dispute is under an honest resolution.
The direction of every engagement is to hand you a working instrument and the standing records that let your own keepers read it after we have gone. We deliver our work in measured increments rather than in a single breathless leap at the end. Each increment is given to you for your review, each review is recorded in a shared note so that no instruction is lost, and the whole engagement stops only when the increments have joined into the whole that the written order names.
When we hand over the finished work, we give you the deliverables that the order names, together with the standing documents, the runbooks, and the named owners that a calm handover demands. Delivery is counted as made at the moment the finished material is placed where the written order says it will be placed, and from that moment the responsibilities set out in the later section on acceptance begin to run for you.
Every piece of work has an author, and the author of the requirement is you. If, after an engagement has begun, you decide that the outcome must travel in another direction, we will treat the change as a change of scope and will price it fairly rather than absorb it in silence. The change is agreed in writing before the new work is done, the fee and the timing are revised in the same breath, and the original order continues to govern everything that the change did not touch.
We ask for this discipline because a scope that drifts without its price being named becomes, by the end of the season, a bill that neither side can justify and a schedule that neither side believes. A change requested by you is priced and confirmed before it is built. A change that we ourselves judge necessary to meet the outcome that the order names, because the first plan would not reach the goal, is a change that we bring to you with its reason rather than burying it in the final invoice.
When we hand over a finished increment or the finished whole, you enter a window of review in which you may test the work against the outcome that the written order names. Unless the order sets a shorter or a longer window, that window runs for fourteen days. At the end of the window we ask for a written word, and that word takes one of two honest forms: either you accept the work and we close that stage of the engagement, or you name, point by point, what would have to change before you would accept it.
If you name the point of failure, we will set it right and return it to you for a further review of reasonable length. If you stay silent through the whole window, the work is counted as accepted, because a keeper cannot hold a machine in limbo for ever waiting on a verdict that never comes. The written order may agree to a different acceptance rule, and where it does, that rule stands above the default of this page.
We warrant that every service is carried out by people who hold themselves to a professional standard of care, that the work we deliver will meet the outcome that the written order names, and that the material we deliver is our own or is used under a right that permits us to hand it to you. This warranty runs for a period of ninety days from the moment the work is accepted under the rules of the previous section, and during that window we will set right, without charge, a fault that is genuinely ours.
The warranty does not reach to a fault that the changes you asked for introduced, that your own people introduced after the handover, that the failure of a third party system caused, or that arises from a use of the work that the written order could not have foreseen. A claim under the warranty is made in writing, points to the fault, and gives us a reasonable chance to repair before any wider argument begins. In all matters the warranty is what it says on the page, and it is not swelled by a word that appears nowhere in the written order.
An honest keeper does not promise to steer the weather, and we make no promise that lies beyond the ground that an engineer can honestly stand upon. We do not warrant that a new system will of itself raise your revenue, that a modernised platform will of itself cut every cost, or that no fault will ever appear in the sky. What we do warrant is that the delivered work meets the written outcome, that it is carried to a professional standard, and that we will set right the faults that are ours in the window that the previous section names.
We ask you to receive every promise that we make for the plain and finite thing that it is. When a proposal speaks of the benefit a system may bring, that speech is the honest hope of a craftsman rather than a binding forecast, and it is not a promise upon which a claim for lost profit may build. The written order, and the outcome that it names, is the true and only measure of the work that we owe you, and no phrase of enthusiasm in a message or a page supplants it.
Some duties in an engagement belong to you, and no degree of skill on our part can carry them for you. You are responsible for the truth of the information that you give us about your own operation, for granting in good time the access and the decisions that the work needs, and for naming a keeper on your own side who can answer our questions as they arise. Where the work touches the building of another system, you are responsible for the permission to touch it and for the truth about the state that you hand to us.
You are also responsible for the choices that are yours to own: the point at which you accept a delivered increment, the direction of a change of scope that you request, and the setting of the people of your own house on the systems that we hand to them. If one of your duties is left undone, we will say so plainly, and we will not be held to our own schedule for a delay that your undone duty caused.
Unless a written order agrees otherwise, ownership of the work that we create for you under an engagement is yours once the final invoice is paid in full. On that payment the copyright in the code, the design, and the written material that we made for you, together with the right to keep the work running and to alter it in the future, passes to you fully and finally. Material that we brought to the engagement already made, such as our own libraries and methods that existed before we began, stays ours, and we grant you a lasting and royalty free right to use that material as part of your delivered work.
The thing we value most on both sides of the table is candour, and we ask the same of you: the work belongs to you because you paid for it, and no embarrassment of the craft should stop you from taking a second hand into your own machine one day. If a second engineer ever asks you for the standing record of a system we built, hand it over freely; a machine with an open logbook is a machine that will be kept true.
In the course of an engagement each side learns things about the other side that the public does not know: the shape of an operation, a plan that has not yet been announced, the figures of a cost that has not yet been shared. Each side agrees to keep the confidential information of the other side in strict confidence, to use it only for the purpose for which it was shared, and to guard it with no less care than each side guards its own most valued secrets.
This duty does not reach to information that is already public, that the other side later makes public, that a third party lawfully shared, or that a law or a court obliges the holder to disclose. Where the law compels a disclosure, the holder tells the owner first if the law allows it, gives the owner a chance to object, and discloses no more than the law demands. This duty of confidence survives the end of the engagement, because a secret learned in trust does not cease to be a secret when the invoice is paid.
Every delivered system deserves a period of quiet company. Unless a written order agrees otherwise, we stand by the work that we hand you for a period of ninety days from acceptance, answering reasonable questions and setting right the faults that the warranty covers. When you ask a question in that window, a named keeper answers it, and if the answer needs a change to the delivered work, the change is made and returned to you under the rules that the earlier sections of this page describe.
After that first calm season, further support is carried under a separate support agreement, because a system that runs for years stands on a service that is planned, priced, and kept rather than on the charity of a builder who has already moved to another bench. If you do not take a support agreement, the delivered work remains yours in full, and a later hand can lift it, read its standing record, and carry it forward without owing us a fee for the privilege.
An engagement ends when the work it named is delivered and accepted, or when both sides agree in writing that it has run its course. Either side may also bring an engagement to an early end by giving the other side written notice when the other side has broken a material term of the order and has not set the break right within a reasonable window after receiving notice of it. In plain speech, neither side may walk away over a minor stumble, but neither side is chained to a partner who will not carry the true load of the order.
When an engagement ends, each side pays what is honestly owed for the work that has been done to that point, each side returns the property and the secrets of the other side that the ending rules of the order require, and the responsibilities that these terms say survive, such as the keeping of secrets and the standing warranty on delivered work, remain in force. The door closes in a civil way, and the dial keeps true time even as the visitor departs.
No keeper of a craft wishes to speak of failure, yet honesty compels a sentence about it. To the fullest extent that the law of the United States allows, our total liability to you for every claim that arises out of an engagement shall not exceed the total of the fees that you paid us for the engagement whose work gave rise to the claim. Nothing in that sentence strips you of a remedy that the law forbids to be taken from you, and it does not reach to a claim that arises from our own fraud or from injury that the law holds us strictly liable for.
In the same breath, and to the same fullest extent that the law allows, neither side shall be liable to the other for loss of profit, loss of revenue, loss of data, or any indirect or consequential loss that arises out of an engagement, whether the claim is written in contract, in the law of wrongs, or in any other name. We call this paragraph plainly and openly because one sentence in a long page should carry the truth that the short reading at the top promised: we do not build fortune, we build instruments, and the worth of an instrument is measured by the work it does rather than by the speculation it excites.
We agree to stand behind our own work. If a third party claims that the material we delivered to you under an engagement infringes that third party copyright or its other rights, and the claim does not arise from your own additions or from your own direction, we will defend the claim at our own cost and will hold you harmless against a final award that a court orders us to pay, provided that you tell us of the claim in good time, let us carry its defence, and give us the help that a defending party fairly needs.
In the same spirit you agree to stand behind your own ground. Where a claim against us arises from content that you supplied, from a direction that you insisted we follow, or from a use of the delivered work that the written order did not allow, you will hold us harmless in the measure that your own part of the story caused the claim. Each side pleads its own case honestly, neither side is asked to carry the fault of the other, and both sides keep the other informed as a dispute unwinds.
We may on occasion be required by law or by the terms of an engagement to give you a notice or a record in writing. We may give every one of these in electronic form, whether by email to the address you supplied, by a message placed on the dial that only you can open, or by a note at the head of the order that we both read. There is no rule that strips a communication of dignity because it travels by electrons rather than by paper, and you agree that a notice we send by email is received on the day it leaves our keepers.
In return, you may send notices to us by email at the keeper address, and a notice is counted as received on the day that the record of our system shows it to have arrived. Where an engagement requires a signed document, a signature given in a recognised electronic form satisfies that requirement as fully as a pen upon paper, and we accept both with the same good faith that we ask of you.
We hope the dial is a courteous place, and we ask every visitor to help keep it so. You may not use the site to send us threats, to harass a keeper, to attempt to break into the machinery that other visitors depend upon, to place on the site the name of a person who has not agreed to be named, or to use the pages as a channel for spam, for a fraud, or for anything that the law of the United States forbids.
We may refuse a message that breaks these rules and may ask a visitor who will not keep the peace to leave the dial. Refusing one message or one visitor does not, by itself, end an engagement that stands under a written order; that ending runs by the rules of the earlier section that governs the ending of engagements, because the good name of the house and the fair dealing of the bench demand that the two are kept apart.
The pages of the dial, their arrangement, their text, their drawings, and the name Wyvern itself belong to the Company and are protected by the law of copyright, and nothing in these terms hands you a right to take them. You may read the dial, may quote a fair and short passage with a courteous mention of its maker, and may share a page with a colleague, but you may not lift the whole instrument, build a rival from its text, or sell a copy of its pages without our written leave.
The instruments that we call the six planets are names of services and are ours to use as we see fit. We give the same courtesy to the names and marks of others that we hope they give to ours, and the appearance of a name on this site that belongs to another does not carry an endorsement unless it plainly says so.
These terms and every engagement they touch are governed by the laws of the State of Utah and of the United States of America, without regard to a rule that would send the dispute to the law of another place. The seat of our principal place of business is the State of Utah, and where a dispute demands a court, the courts of the State of Utah and the federal courts that sit in that state shall be the place where it is heard, unless a written order names a different seat.
Before a party carries a dispute to a court, that party agrees to tell the other side in writing what the dispute is and to give the other side thirty days to set it right. Honest houses settle honest disputes as often as they can, and a letter that names the grievance costs far less than a writ that buries it. Nothing in this section touches a claim that the law will not allow the parties to steer by agreement, and nothing asks a party to give up a right that the law will not let it give away.
If a court or a lawful authority holds any sentence of these terms to be void or unenforceable, that sentence is read down to the narrowest sense that the law will allow, and every other sentence of the terms stands with full force as though the offending part had not been written. A failure by either side to insist on a term on one occasion does not mean that the term is given up for the future.
These terms, the privacy policy, and any written order together form the whole agreement between us and you about the matters they touch, and they set aside any earlier talk or writing on the same matters that is not folded into the written order. No trade usage and no course of dealing alters a plain sentence of these terms, and no sentence shall be read against the party that wrote it merely because that party wrote it, for both sides have read this page with open eyes.
If a sentence of these terms puzzles you, or if you wish to propose a change before an order is sealed, write to the keeper of the house rather than carrying a doubt in silence. The full plate is: COAGSAC, LLC, 2312 S Browning Dr, Saratoga Springs - 84045-5445, United States (US). The keeper email is team@wyvernadvisory.mom, and the keeper telephone is +19207173049.
The house answers every letter, and a keeper will explain the sense of a term in ordinary language, will listen to a fair objection, and will meet a genuine concern with a fair suggestion. The short reading at the top of this instrument remains our word to you: the site is offered as a plain instrument, every true engagement is sealed with a written order, and nothing on the dial is a promise that the written order does not hold. Read well, and be welcome on the dial.